Contact Us

Our main customer support team is available Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. For urgent matters, we offer 24/7 support through our emergency hotline at +234 (0) 800-555-9999.

We strive to respond to all inquiries within 24 hours during business days. For complex inquiries that require coordination with specific service divisions, it may take up to 48 hours to provide a comprehensive response.

Yes, you can schedule in-person appointments at our headquarters or any of our service division locations. Please use the contact form or call the specific division you wish to meet with to arrange an appointment at a time convenient for you.

You can either use our contact form and select the specific service you're interested in from the dropdown menu, or contact the service division directly using the information provided on this page. For general inquiries, our main reception team will direct your query to the appropriate department.

Yes, we offer virtual consultations across all our service divisions. You can request a video call or online meeting through our contact form or by emailing the specific service division directly. Our team will coordinate a suitable time and provide the necessary virtual meeting details.

We value your feedback and have multiple channels to share your experience. You can use our contact form and select "Feedback" as the subject, email feedback@hisparadisegroup.com, or speak directly with your service provider or account manager. All feedback is reviewed by our quality assurance team to continuously improve our services.